國??С學???資????與??師???????? ?質關係??о?

Page 1

呂 ?? 靜 ?? 熾 ??
國????????????С?????學??報???????? 2 1 ????? 6 3 - 9 0 2008 國立??義??學國??????о??? ????行??與????發??о???
國??С學??力資???理與??師???????? ?質關係??о?
呂 ?? 靜 ?? 熾 ??
??蓮????行??與??理??о??? ??蓮????行??與??理???????
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???о?針對???縣??????園??????與資???師??實?問??調?飬??瞭???????師????? 標導?????結論??????Щ??關??議?? ???о?????討國??С學??力資???理與??師?????????質?關係?????о?採問??調?? ??????試???????園縣??????縣???????С???栗縣??縣???國??С學??師???? 815 ????????? Ч樣??為 733 ???並?? SPSS for Window 10.0 ??統計????????資料???о?結??????? ???國??С學??力資???理??體??現?м???????力資?維???層???現??á? ??????師?????????質??體??現?м?????進??發???層???現??á? ?????????年齡較???學歷較???資?䴙???????ε??師???覺國??С學??力資???理?÷?較 ??? ????????年齡較???學歷較???資?䴙???????ε??師?覺??師?????????質?÷?較??? ?塢國??С學??力資???理與??師?????????質????顯????????關?? 六??國??С學??力資???理對??體??師?????????質????顯??預測力?? ??據?????о?結論?????о?針對????行??單λ與國??С學?????體??議??
關鍵詞??國??С學????力資???理???????????質國??????о?學報 ??63??

Page 2

國??С學??力資???理與??師?????????質關係??о?
???緒論
質??組織????師???年來??這?????????風???У?????極為關鍵??????對?? 師????選??發???維???????關???????師?????????質?????課題??????????? ????須??視課題??????2000??張??輝??1999??陳瓊??1994??Cascio & Awad, 1981; Dowling & Schuler, 1990; Mondy, Noe & Premeaux, 1993; Robbins, 1978???? ????業????????業??須??????昇??力資???理競爭力?????經營優勢??許??學 ???林鉦棽????????2000??陳??彌??2002??Dessler, 2000; Hackman & Suttle, 1977?? ?о????????力資???理與組織績Ч????切??關??為了??決??業??內??項??力問題?? ??力資???理??о??????項????徑?????????立場來了????類勞動行為????從 ??體??會與組織來??動??力????規劃??????黃????吳復???趙??Т??2001????從個?? ?????個??覺?ù???????義????覺???????質??????????個????願達?????礙度?? ??則??覺??????ζ????榮???1991?????落實???????師???????須???動??參與??調??為??動????發???????實???識???????轉變為學習?統???理???謝?? ???2004????這顯?????師????更????戰???調????????師????夠??????????Ч??進 ??達???????標????見????師??學У??????????質將會?響?????學??Ч????師?? ????這Щ??變?У????????????價?與???У???學У應該??視??課題??這Щ??與 ??師??????????質??Teacher Quality of Working Life, TQWL????度????關??林????? 2004????????2001?????????2005????熾???2004a, 2004b??馬??賢??2002??謝金?? 2003??謝?????2001??Webb & Norton, 1999; Yeh, 2005???? ?Щ?о???林鉦棽????????2000??陳??彌??2002??黃????2003??楊騰雲??2006?? Robbins, 1978; Tsui, 1987; Ulrich, Brockbank & Yeung, 1989?????????Ч??力資???理?? 略將?????????????質???????????過訓練課????????員???時擁??數項?? ?????????員??發????????????????????發揮????養員??????認???環???? ???????????戰???將????????員????????????質??????關學У內??力資???理與??師?????????質???о??????諸闕?硣????б??了????力資???理與???????? ?質關係??Σ? ????????о?動機?????о?擬達????列?о????? ????討國??С學??力資???理與??師?????????質??現況?? ????????不???師????變項與學У環??變項??國??С學??力資???理與??師???????? ?質???異???Ρ?
??64?? ?? 21 ???2008???δ? 國???? ??????

Page 3

呂 ?? 靜 ?? 熾 ??
?????討國??С學??力資???理與??師?????????質?間??關係?? ???????國??С學??力資???理對??師?????????質??預測力?? ?塢綜???о?結?????????體結論與??行??議??
貳????獻?討
?????力資???理????義與內??
???????力資???理????義 ??力資???理係組織??員????????訓??發????理歷?????達??盡?????標?? ??榮???1995??認為??東????觀點??Щ不???東????理念??????選?????????ò?與留??????????觀念??????規劃????理與發???????????盡????並??利????進行 ????業發?????力資???理??將??力視為組織?????????資??????發??????更?? 積極?????力?????略?????力規劃??晉????訓????勵與維???動態運?????????? 達??2005??吳復???1997??林欽榮??2002??張??燦??1996??劉貴???2003??Dessler, 2000???? 換???????力資???理??將組織內????????力資?????適當??確????開發??維?? 與?????為????規劃??執行與統???評???過?????過?????????力??????manpower procurement??????力發???manpower development??????員??勵??manpower motivation???? ??力維???manpower maintenance?????????理???????????????ɡ?獲????準備?????勵?並?????????????幫??????組織內??項???????達??盡????適???? ?????Ч??滿??個??與組織?標?? ??????學У??力資???理????義 ??力資???理??????量??業??內???????環??????????業設????略?標???過 ????與????????業??進員??與?????????????????員??績Ч與滿??進??達?? 組織???標??Dowling & Schuler, 1990; Robbins, 1978; Tsui, 1987; Ulrich, Brockbank & Yeung, 1989???? 綜??學???吳?????2004??????????楊國????1993??李??鋼??黃金???2001??林 ????2000??林?????2004????熾???2004a, 2004b?????????2005??張聖???1996?? 馬??賢??2002??黃????2003??楊騰雲??2006??閻?????2002??謝?????2001??Jones & Walters, 1994; Robore, 1995; Webb & Norton, 1999; William, 2000????????學У??力資? 國??????о?學報 ??65??

Page 4

國??С學??力資???理與??師?????????質關係??о? ??理??係?組織?過??略????力資?規劃??實???力獲?????力開發????力報償與?? 力維?????為??環動態過????????發揮????適??職??職?????????盡????Ч???? 詳???????力資???理??對學У組織內??力資??????????選??訓練發?????現評?? 與??賞???理歷????????幫??????學У組織內??項???????達??盡????適?????? ???Ч??滿??學У??員?????並??達??學У??????標?? ??????學У??力資???理??層?? 對???力資??????與規劃??學У應該??????學У內????環??對?學У??運 ????利??不利??響??並了????學У內??資?質與量?間?????針對?????Щ?? ??專????師??進行??選???????選????過????????開??與?????????????? ??不會???質?????師????強調??師專業???????????????師??須對?????專業負責?? ???學У應該??適???進????????勵??師????專業???長??對?學???????權?? 實質??????? 綜??學?????????????????2000??林?????2004????????2001?????????2005?? ??熾???2004b??馬??賢??2002??謝?????2001??Davis, 1981; Richard, 2001; Smith, 2001; Webb & Norton, 1999???????????о?將學У??力資???理??內???????列??個構?棺 1.??力資???????????學У組織內??????環??與學У發??標??δ來願???? 2.??力資?規劃??評????現??學У??力??質與量?????適當??? 3.??力資??????過????????與??選計畫與過?????????優????師?? 4.??力資?訓練與發????過??種????專業進???訓練????????力??質?? 5.??力資?評鑑???過評鑑?????????辦學績Ч與??學?質?? 6.??力資?維??????勵??溝???????立良???組織氣????維??學У??力資???穩???? 7.??力資?報????立績Ч導???н資????利??
?????????????質????義與內??
??????????????質????義雖??????????質??來??許??學??不????義??????這Щ不???義???略????? ??類????????孫??????1997??????蓮??1995??李?????2003??林?????2003????榮 ???1995??陳???1994??陳??聲??????立??2000?????傑??張順發??2004??劉????? 1995??賴?????1999??Delamotte & Walker, 1974; Hackman & Suttle, 1977; Guset, 1979; Magid & Sidney, 1994; Mitchell & James, 1992; Nadler & Lawler, 1983; Schuler, 1990????
??66?? ?? 21 ???2008???δ? 國???? ??????

Page 5

呂 ?? 靜 ?? 熾 ??
1.????????場?????Щ條?????質??昇?????? 2.???????????質??領??內??????環????滿??個???????????度?? 3.?????????????質??關????個??????組織Ч???????? 綜????????????????質??義????種對?員??????????組織??????????強調員??參與組織問題??決??決???????理念??並經??計畫???組織變???預??術????? ??組織Ч??與個別??員????????進員???????場????????種??續???動態??過??? ??????進??產力與滿??С? ????????師?????????質????義 ???國內對?????????質???о??數不??????列??國內??學??觀點?? ?? 1
??師?????????質???義彙????
年?? 學?? ??師?????????質???義 2002 張??? ?員????組織?У??過對????環?????????????領導與??理??度運?????種經驗????????滿????個?????? 2003 李??? ?學У??體環??????夠滿???師????並????師??學У組織Ч ????度??學У??體環?????為????師個??????層?桢組織結構層?桢??????務層?桢????環??層?档 2003 李??諵 ???師??????У?對?個範圍??????????????環??????閒?? ?䴙??????榮?С?????н資與????內?????個???????п?觀?? ??經驗?????內????義?? 2003 林??? ??師??學У??對學У????觀??????過??學環??????學條?????? 學?????學У行????理與個???長??認?????????觀經驗?? 2004 ?????? ??師???學過???У??過對??體學環??????學??????行??運???? 個???長??認?????觀經驗????? 2004 ???傑?? 張順發 ??師??學У組織??對????環?????????????領導與??理??度運?? ???種經驗??????滿????個????????度??
註???о?????行??理
??關?????????質?????о???學?????不???????參??學???行???勞?會?? 1992??????蓮??1995??李?????2003??林?????2003??陳???1994??劉?????1995?? 賴?????1999??賴學???2001????????2002??Ahamed, 1992; Camarata, 1997; Cascio, 1998; Efraty & Sirgy, 1990??????????師?????????質係???師對學У內?????環??????學?? ????行??運??與?????????????夠滿?????????覺?????價????度????度???? 國??????о?學報 ??67??

Page 6

國??С學??力資???理與??師?????????質關係??о? ????????????質???? ????????師?????????質??內?? ??師?????????質內????脫離不了??師與學У??與學У??關??員?間???動?? ?Σ???????????師?????????與??理????李??誣?2003??李??諵??2003??林????? 2003????????2004??張??? 2002??羅????張順發??2005??Kalra & Ghosh, 1984; Levine?? Tylor & Davis, 1984; Louis, 1998; Stein, 1983; Shamir & Salomon, 1985; Walton, 1975; Smith, 1994???????о?將??師?????????質?內???????列??個構?棺 1.??學?????質????學??????質??師????動????與??級經營??理???Ρ? 2.????環???質??學У與??級氣?????學環??與設備??У園??間規劃與?????? 3.行??運???質??У長領導風??行??Ч率????師參與行??決?????度?? 4.進??發??質??學У??勵進??與??進?????????與態度?? 5.?????????質??н資??獎懲??度????遷??度與??????度??
????國??С學??力資???理與??師?????????質???關?о?
Payne??2006????????理????略??????採??力資???理???理????力???較?? ?????У?針對 44 λ採??力資???理???理??與 76 λ??採??力資???理???理??進行調?飬結??發現??採??力資???理???理???????理??略????????業?識????????理??????? ??與組織??員?間??關係???????????????質??與?????資訊???術?????識領???? 現?????採??力資???理???理??優?? Gurses??2005???????遠與便利??區????單λ??護??????量???????????質與 ??理??????質???現??о????У?針對 7 ??醫? 17 個????單λ?е? 300 λ護?為?? ??對??進行調???о???結??發現?????遠??區設備與環??簡陋??藥???量?不夠??醫學資訊?不發達???碌與??亂?????環????不?????????單λ護??????量??並??降 ???乤???????質?????????о???議?遠??區?????單λ應該??計畫?????乤??組織與??力資??????調???????????減??護??????量????進護???????????質?? Platonova??2005????????力資???理??組織???與組織??????現關係???о??У? ??醫?裡??醫護??員為???о???樣??對???о?結??發現????略?????力資???理對 ?員???????滿??度??顯?????響力??並????夠??進組織??????醫?醫護??員???? ???質??????????略?????力資??理????????組織??Ч?????極為????????? Yeh??2005?????會計專業??員對?領導??與??員間職務調動衝擊??態度與?覺?
??68?? ?? 21 ???2008???δ? 國???? ??????

Page 7

呂 ?? 靜 ?? 熾 ??
調???о????о???顯?職務??調動與組織??諾?и?度??????關?????組織??諾???? ?會?響員??對??????滿???度??????略?????力資???理則????夠????員??對???? ??滿???度?種??Ч??????? 國內??關??力資???理與?????????質?о?????獻??當?????????1997??????力資?彈???略對離職率????率與???????質?響??о?????醫?為例???о?發現??員 ???彈???覺對職?????彈???略與員???????????質??關係??顯?????擾Ч????員 ???彈???覺對數量???彈???略與員???????????質??關係??顯?????擾Ч?????? 了????о???李?????2003?????????????質與組織??諾??組織????行為關聯????о? ????國產實業??設?????????為例?????о?????????????經營績Ч??順利???轉?? ??達??組織??標??????????????力資???Ч???理??來????員????????????質 ??QWL?????????銘??2004?????討?灣????????學學У??力資???理與學УЧ??關係?? 發現????????學學У??力資???理與學УЧ??間??????關?????黎???棨2004???討國??С學學У??λ課??發??????力資???理與??師?????氣關係??發現????力資? ??理????度?У?????????略??????留???略??????選???略???????ò??略??????對??體 ??師?????氣?聯??預測力??????????????略?????預測力?? 綜????????組織??力資???理???對員???????????質???????響力??Ψ?????? ??屬?醫護單λ????業組織?????學У組織??況??Σ??д?進???調???о???
參???о?設計與實?
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Page 8

國??С學??力資???理與??師?????????質關係??о? 國??С學??力資???理 1.??力資????? 2.??力資?規劃 3.??力資???? 4.??力資?訓練與發? 5.??力資?評鑑 6.??力資?維?? 7.??力資?報?? ??師?????????質 1.??學???? 2.????環?? 3.行??運?? 4.進??發? 5.???????? ??師????變項 ??別學歷年齡 ??務年資職務 1. 2. 3. 4. 5.
1. 2. 3.
圖 1. ?о???構圖
?????о?問題
?????國??С學??力資???理與??師?????????質??現況為?Σ? ??????不???師????變項??國??С學??力資???理???????顯????異?? ??????不???師????變項???師?????????質???????顯????異?? ?????國??С學??力資???理與??師?????????質?間????關????為?Σ? ???壩國??С學??力資???理對??師?????????質??預測????為?Σ?
??70?? ?? 21 ???2008???δ? 國???? ??????

Page 9

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調??問???計??????????????為??國??С學??力資???理問??????????了??國 ??С學??力資???理實??????Σ?????????個構?棬內???????????力資???????6 題?? ????力資?規劃??6 題??????力資???á?6 題??????力資?訓練與發???6 題??????力資 ?評鑑??7 題??????力資?維???6 題??????力資?報??6 題???? 43 題?????????為?? ?? 師?????????質問????????????瞭???師?????????質??內???????????學??????6 題????????環????8 題????行??運????6 題????進??發???6 題??????????????4 題???? 30 題?? ???????度 ??國??С學??力資???理??總量??? Cronbach ?? 係數??達.9692????層??? Cronbach ?? 係數???達.8795 ?????顯???內?????????????師?????????質??總量??? Cronbach ?? 係數??達.9500????層??? Cronbach ?? 係數???達.8972 ?????顯???內????????? ??????Ч度 ???о??調??問????請??λ專??學??針對??問?????????與??義??????類????理與??議??????並???????????驗問?????構Ч度??
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Page 10

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項? ??發問?? ????問?? ??Ч問?? 無Ч問?? ??數??????? 815??100???? 743??91.12???? 733??89.94???? 10??1.23???? ?? 5
???問????Ч樣??????資料??????
變項類別 ??數 ???? ?? 215 29.2?? ??別女 518 70.7?? 30??????歲???? 222 30.3?? 31-40 歲 277 37.8?? 年齡 41??????歲???? 234 31.9?? ??學?????????? 553 75.4?? 學歷 ?о????????????? 180 24.6?? 10 年???? 329 44.9?? 11-20 年 240 32.7?? ??務總年資 21 年???? 164 22.4?? 級?ν?師 345 47.1?? ???ν?師 104 14.2?? ??師??組長 184 25.1?? 現??職務 ??師?????? 100 13.6??
??72?? ?? 21 ???2008???δ? 國???? ??????

Page 11

呂 ?? 靜 ?? 熾 ??
?塢資料處理與????
??Ч問??進行編碼??記??????輸??電腦??立資料檔??並?? SPSS for Windows 10.0 統計軟體????統計處理?????о???統計????????????? ????????數與標準?? ???數??標準??Mean ?? Standard deviation??係???層?漰??體????數??標準 ????瞭??學У??力資???理與??師?????????質現況????瞭???о??????問題? ??? ??????t ??驗 t ??驗??t-test??係??驗不?????變項與環??變項??國С??師??國??С學??力資??? 理與??師?????????質????度????體????異????瞭???о??????問題????????? ??????單????變異數????與 Scheff?? ?????較單????變異數??????One-way ANOVA??與 Scheff?? ?????較???驗不?????變項與環??變項???師??國??С學??力資???理與??師?????????質????異???Σ???瞭 ???о??????問題????????? ??????爾遜積????關???? ???爾?積????關??????Pearson Product-moment Correlation??????國??С學??力資 ???理??層??與??師?????????質??層?????關????為?Ρ???瞭???о??????問題 ???? ???壩???迴歸???? ????迴歸??????Stepwise Multiple Regression Analysis????處理國??С學??力資? ??理??對??師?????????質??層???預測力????瞭???о??????問題??塣
????調??結??與討論
???國??С學??力資???理與??師?????????質?現況????
?????國??С學??力資???理?現況 ????體??國??С學??力資???理??層??????????????數???е?????層??來 ????????順??為????力資?維?????????力資???á???????力資?規劃????????力資? 國??????о?學報 ??73??

Page 12

國??С學??力資???理與??師?????????質關係??о? 訓練與發?????????力資?????????????力資?報????????力資?評鑑????????????? 2.5 ???顯?國??С學??師???覺國??С學??力資???理???е?????????現??學У組織運??講??行????務????師??學與??長參與??????力資?維??係採???勵???????立暢???溝??????????維??學У??力資???穩??發????????力資?維??層??÷??? ??? ??6
??國??С學??力資???理量??????現況????
國??С學??力資???理層?? ??數 ???數標準?? ???數???? ??力資????? 733 2.8781 .4867 5 ??力資?規劃 733 2.9928 .4903 3 ??力資???? 733 3.0309 .5206 2 ??力資?訓練與發? 733 2.9234 .4704 4 ??力資?評鑑 733 2.7195 .5528 7 ??力資?維?? 733 3.0418 .5209 1 ??力資?報?? 733 2.9213 .5358 6 ??體學У??力資???理 733 2.9297 .3876 ????????師?????????質?現況 ??? 7 ?????????體????師?????????質??層??????????????數???е???? ??層??來????????順??為??進??發?????????學??????????????環????????行??運?????????? ??????????????????? 2.5 ??????С??????????????略??????????? 2.5 ???顯 ?國??С學??師???覺??師?????????質???е?????????現?????學??設??種進 ???о???????師??覺????終??學習??會??須不斷進??學習?????????????進??發 ?層??÷????? ??7
????師?????????質???現況????
??師?????????質層?? ??數 ???數標準?? ???數???? ??學???? 733 3.0121 .4921 2 ????環?? 733 2.9645 .5033 3 行??運?? 733 2.8835 .5946 4 進??發? 733 3.0432 .4981 1 ???????? 733 2.6085 .6998 5 ??體??師?????????質 733 2.9023 .4107
??74?? ?? 21 ???2008???δ? 國???? ??????

Page 13

呂 ?? 靜 ?? 熾 ??
????不?????變項???師??國??С學??力資???理與??師???????? ?質???異????
?????不?????變項???師??國??С學??力資???理???異???? 1.不???別??師?覺國??С學??力資???理???異????與討論 ??別??僅?????力資?維???與????力資?報??兩個層?????в?異????????? 師???女???師?????????為?????????師??學У?????職λ較???行????????報 ??較??對?溝?與??勵????較為??視?????о?結??與林?????2004????馬??賢??2002???? 謝?????2001?????盧?????2006?????о?結??????? 2.不?年齡??師?覺國??С學??力資???理???異????與討論年齡??國??С學??力資???理??顯????異????年齡較長???師???覺??國??С學 ??力資???理較???????????年齡較長???師????學У??時間較長??更????了??國 ??С學??力資???理?????Σ?並產??認??С????о?結??與???????2005????馬??賢 ??2002????謝?????2001?????盧?????2006?????о?結??????? 3.不?學歷??師?覺國??С學??力資???理???異????與討論學歷??國??С學??力資???理??顯????異???????力資?規劃????????力資?訓練與發?????????力資?維?????????力資?報??則???о???????學歷???師????學學歷???師???????????學歷較????師??專業??力較??????????較??機會參與學У 行??與規劃??決????????並??對????????較???會??動參與學У??進???動???? ?о?結??與林?????2004????馬??賢??2002????謝?????2001?????о?結??????? 4.不???務年資??師?覺國??С學??力資???理???異????與討論學歷??國??С學??力資???理????顯????異???????較資????師?÷???較資淺???師???????????????資????師????學У??時間較長??????了??國??С學?? 力資???理?????Ρ????о?結??與林?????2004???????????2005????馬??賢??2002???? 陳棨???2006????謝?????2001?????盧?????2006???о?????? 5.不?現??職務??師?覺國??С學??力資???理???異????與討論職務??國??С學??力資???理??顯????異?????為??師?????ε÷???????兩組 ???師??????????????為??師????????行?????????屬?決??????????對???力資???規劃與????較為????????о?結??與林?????2004???????????2005????馬??賢 ??2002????陳棨???2006????謝?????2001?????盧?????2006???о?????? ??????不?????變項???師???師?????????質???異???? 國??????о?學報 ??75??

Page 14

國??С學??力資???理與??師?????????質關係??о? 1.不???別??師?覺??師?????????質???異????與討論 ??別僅?????體??師?????????質??????行??運????層????達??顯?????????? ??????行????????為?????師????????覺??師?????????質???行??運????層???? ?????師???女???師?????о?結??與林?????2003??????????2004????張?????2002?? ???о?結??????? 2.不?年齡??師?覺??師?????????質???異????與討論年齡???師?????????質??顯????異??較??年齡???師?÷???年齡較???? 師??????????????年齡較????師????學У較???對?學У??環??與行??運???? ????較???認?與參與??度?????о?結??與林?????2003??????????2004????張??? ??2002?????о?結??????? 3.不?學歷??師?覺??師?????????質???異????與討論學歷???????環????????行??運????????進??發???????????????????個層????達??顯 ????異??學歷較????師?÷?較?????????學歷較????師專業??力較?????? ??較??機會參與學У行??與規劃??決????????並??對????????較???會??動參與學У??進???動??????????????о?結??與??????2004????張?????2002?????о?結 ??????? 4.不???務年資??師?覺??師?????????質???異????與討論 ??務年資???師?????????質達??顯????異?????為較資????師?÷?較???? ?????資????師對?學У?????環??與行??運?????Σ??????????度??????У? ????對??學????駕輕???????о?結??與林?????2003??????????2004????張??? ??2002?????о?結?????????? 5.不?現??職務??師?覺??師?????????質???異????與討論職務????體??師?????????質達??顯????異?????為職務較????師?÷???職務較????師????????職務較????師????為擔?ι?????屬?行???????????學經驗???夠了????為???Ρ????о?結??與林?????2003??????????2004????張??? ??2002?????о?結??????????
????國??С學??力資???理與??師?????????質???關????
??76?? ?? 21 ???2008???δ? 國???? ??????

Page 15

呂 ?? 靜 ?? 熾 ??
??8
國??С學??力資???理與??師?????????質???關????
項? 內?? ??力資 ????? ??力資 ?規劃 ??力資 ???? ??力資 ?訓練與發? ??力資 ?評鑑 ??力資 ?維?? ??力資 ?報?? ??體 ??學???? .301*** .264*** .447*** .268*** .330*** .310*** .310*** .405*** ????環?? .336*** .429*** .425*** .427*** .423*** .522*** .532*** .585*** 行??運?? .311*** .596*** .304*** .592*** .432*** .736*** .686*** .689*** 進??發? .354*** .564*** .298*** .649*** .451*** .639*** .673*** .683*** ???????? .293*** .298*** .389*** .203*** .312*** .286*** .300*** .376*** ??體 .430*** .545*** .504*** .543*** .524*** .668*** .669*** .734*** ***p??.001 ??體國??С學??力資???理與????學??????????關為.405??與??????環????????關為.585??與??行??運????????關為.689??與??進??發???????關為.683??與???????????? ????關為.376??與????體??師?????????質??????關為.734???????????體??師?????? ???質??????行??運????與??????環??????關????較?????學У??力資???理???層?? ??與??師?????????質????顯????????關??
???國??С學??力資???理對??師?????????質?預測????
???????力資???理對??師?????????質????學??????層???預測???? ??9
國??С學??力資???理對??師?????????質????學??????層???歸??????
選????變項順?? ?????關係數??R?? 決??係數 ??R????? 決??係數 ????量標準?? ?? 係數 F値 ??力資???? .447 .200 .200 .366 182.197*** ??力資?維?? .480 .231 .031 .190 109.518*** ??力資?訓練與發? .495 .245 .014 .150 78.926*** ??力資?評鑑 .512 .263 .017 .154 64.819*** ??力資?報?? .517 .267 .005 .115 53.027*** ***p??.001 國??????о?學報 ??77??

Page 16

國??С學??力資???理與??師?????????質關係??о? ???? 5 個變項?????釋??師?????????質????學??????總變異量?? 26.7%?????С??? 力資???á?對??師?????????質????學?????????釋量?? 20%???????????預測變項?? ????????力資???理對??師?????????質??????環????層???預測???? ??10
??力資???理對??師?????????質??????環????層???歸??????
選????變項順?? ?????關係數??R?? 決??係數 ??R????? 決??係數 ????量標準?? ?? 係數 F値 ??力資?報?? .532 .283 .283 .230 289.084*** ??力資???? .592 .351 .068 .237 197.379*** ??力資?維?? .611 .374 .023 .232 145.123*** ??力資?評鑑 .615 .378 .004 .078 110.446*** ***p??.001 ???? 4 個變項?????釋??師?????????質??????環????總變異量?? 37.8%?????С??? 力資?報??對??師?????????質??環???????????釋量?? 28.3%???????????預測變項?? ????????力資???理對??師?????????質??行??運????層???預測???? ??11
??力資???理對??師?????????質??行??運????層???歸??????
選????變項順?? ?????關係數??R?? 決??係數 ??R????? 決??係數 ????量標準?? ?? 係數 F値 ??力資?維?? .736 .542 .542 .428 866.459*** ??力資?規劃 .761 .579 .036 .159 501.096*** ??力資?報?? .774 .599 .020 .211 362.661*** ??力資?訓練與發? .776 .602 .003 .079 274.772*** ***p??.001 ???? 4 個變項?????釋??師?????????質??行??運????總變異量?? 60.2%?????С??? 力資?維???對??師?????????質??行??運???????釋量?? 54.2%???????????預測變
??78?? ?? 21 ???2008???δ? 國???? ??????

Page 17

呂 ?? 靜 ?? 熾 ??
項?? ???????力資???理對??師?????????質??進??發???層???預測???? ??12
??力資???理對??師?????????質??進??發???層???歸??????
選????變項順?? ?????關係數??R?? 決??係數 ??R????? 決??係數 ????量標準?? ?? 係數 F値 ??力資?報?? .673 .452 .452 .304 603.890*** ??力資?訓練與發? .729 .532 .079 .285 414.306*** ??力資?維?? .738 .545 .013 .169 290.844*** ??力資?規劃 .741 .549 .004 .090 221.376*** ***p??.001 ???? 4 個變項?????釋??師?????????質??進??發???總變異量?? 54.9%?????С??? 力資?報??對??師?????????質??進??發??????釋量?? 45.2%???????????預測變項?? ???壩??力資???理對??師?????????質????????????層???預測???? ??13
??力資???理對??師?????????質????????????層???歸??????
選????變項順?? ?????關係數??R?? 決??係數 ??R????? 決??係數?? ??量標準?? ?? 係數 F値 ??力資???? .389 .152 .152 .304 130.636*** ??力資?維?? .425 .181 .029 .211 80.632*** ??力資?規劃 .435 .190 .009 .178 56.836*** ??力資?評鑑 .450 .203 .013 .125 46.279*** ??力資????? .455 .207 .004 .083 37.942*** ***p??.001 ???? 5 個變項?????釋??師?????????質????????????總變異量?? 20.7%?????С??? 力資???á?對??師?????????質???????????????釋量?? 15.2%???????????預測變項?? 國??????о?學報 ??79??

Page 18

國??С學??力資???理與??師?????????質關係??о? ??六????力資???理對????體??師?????????質???預測???? ??14
??力資???理對????體??師?????????質????歸??????
選????變項順?? ?????關係數??R?? 決??係數 ??R????? 決??係數 ????量標準?? ?? 係數 F値 ??力資?報?? .669 .448 .448 .274 592.172*** ??力資???? .731 .534 .087 .237 419.000*** ??力資?維?? .761 .580 .045 .322 335.026*** ??力資?評鑑 .765 .586 .006 .082 257.120*** ??力資????? .767 .588 .003 .063 207.565*** ***p??.001 ???? 5 個變項?????釋????體??師?????????質??總變異量?? 58.8%?????С???力資?報??對????體??師?????????質?????釋量?? 44.8%???????????預測變項??
?顢結論與??議
???結論
?????國??С學??力資???理??體??現?м???????????力資?維???層???現??? ??據?о?發現????體???????師?覺國??С學??力資???理屬???度?????度?? ??????÷??????????力資?維??????????????為????力資???á???????力資 ?規劃????????力資?訓練與發?????????力資?????????????力資?報????????力資?評鑑???? ????????師?????????質??體??現?м?????????進??發???層???現??? ??據?о?發現????體???????師?覺??師?????????質屬???度?????度????? ???÷????????進??發??????????????為??????學??????????????環????????行??運 ???????????????????? ???????????師??年齡較???學歷較???資?䴙職務較????師?覺國??С學??力資
??80?? ?? 21 ???2008???δ? 國???? ??????

Page 19

呂 ?? 靜 ?? 熾 ??
???理較?? ?о?結??發現??不???別??年齡??學歷????務年資??職務???師??國??С學??力資???理????顯????異???????年齡較???學歷較???資???師????師???????覺國 ??С學??力資???理較??? ??????????年齡較???學歷較???資?䴙職務較????師?覺??師?????????質較 ?? ?о?結??發現不???別??年齡??學歷????務年資??職務???師???師????????? 質????顯????異???????年齡較???學歷較???資???師????師???????覺??師???? ?????質較??? ???壩國??С學??力資???理與??師?????????質????顯????????關 ??體國??С學??力資???理與??師?????????質????關???ζ????達??.734 ??? 度??關????國??С學??力資???理???層?涼與??師?????????質????顯????????關?? ??六??國??С學??力資???理與??師?????????質???? 58.8%預測力經??????發現??國??С學??力資???理??層??預測??體??師?????????質??達?? 顯??預測力???????????力資?維?????????力資???á???????力資?報????對??師?? ???????質預測力達 58.8??
??????議
?????對????行??機關???議 1.應擬????????????強??師評鑑機?? ?о?結??顯?????師?覺學У??力資???理?????力資?評鑑??層???????數?? ?????顯???國??С學??評鑑機??????д???進??????????行??機關應??強現行??評鑑機???擬??????????????減輕??師??慮????????????師???????現??進?? ??????師??????????質?? 2.????舉辦??關??習??動????立??確??力資???理??念 ?о?結??發現??國??С學??力資???理與??師?????????質??達???и?度??關?? ?б????強學У???員對???力資???理???念與應?á?????行??機關應該????舉辦 ?Щ??關??力資???理議題????習??動????勵學У??員參與??讓??們了??學У經營?? ??與????與??力資???理運????Ч?????關?? 3.應??體??????師??獎勵與??????利國??????о?學報 ??81??

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國??С學??力資???理與??師?????????質關係??о? ?о?結??顯?????力資?報??與?????????÷?較???????力資?報???????預測 ??師?????????質??????????????н資????利????遷??獎勵??度??????立С學??師 ??н資與??利?????з????據??????????????當??應???獎勵??度??體落實??? 時積極??????爭???師權?棬??????師????與??項??利??????來????????????師?? ???????質?? ??????對國??С學???議 1.應將發??標與學У??力資???理??結?? ?о?結??發現????力資???理?е????力資????????÷?較???????學У??? ?????力資?????與規劃???????業????學У應該?將學У??力資???理??運??與學У??發??標??結???????達????預??ó?Ч?? 2.應??勵女???年輕??資淺???師??參與行????務 ?о?結??顯???女???年輕??資淺???師?覺學У??力資???理較????乤???? ???質?覺??度?較???學У應??勵這Щ??師參與學У??務????發??們對?學У??力資???理運????了??????將會????學У??力資???理???Ч?????????乤?????? ?質??滿???度?? 3.應???師??實際????辦理??師??長??動 ??據?о?結??顯?????力資?訓練與發?層??÷?較???顯?學У層級??辦理?? 師進???Ч?????無???????師專業????????學У應該??據??師??????來設計規劃??習??動????習???據??師??????設計???動????????????師參與????進??師??專業???? 4.?訂????詳計畫?????優???職員 ?о?結??顯?????力資????對??師?????????質????學????????顯??預測力?? ????師資???????????????????量??師資來???讓國????С學??選???師時???? ??許??選擇??壓力????力??ü???準備????????與??選計劃?????????職員??? 過???更?訂??????計畫???????????適??選??
??82?? ?? 21 ???2008???δ? 國???? ??????

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呂 ?? 靜 ?? 熾 ??
參????獻
???????
???達??2005??????力資???理???北??楊??? ??????孫??????1997?????????????質??о????????????24??3????20-39?? ????2000??????力資???理????業競爭優勢???????????????力資?發??????77?? 42-45?? ??????????????2000??12 ?????現??學У行??與??力資???理??論??發???????紀?? ??發?願??與規劃學術??討會???北?? ????蓮??1995?????????????質??員??個??屬??與????績Ч?關係?о????С?????????
業???較??δ?????碩?論?????國?????學??業??理?о??????北??
行???勞???員會??1992?????灣??區?????????質調?????北??行???勞???員會?? ????????楊國????1993??????力資???理???北?????? 吳?????2004????選???略????С學??力資???理?運?á?國立???д?學??會??學學報?? 12??83-108?? 吳復???1997??????力資???理???北??國立???д?學?? 李??綱??黃金???2001??????力資???理??????紀觀點???北?????? 李??誣?2003??????С學??師?????????質?標???構??δ?????碩?論???國立?灣 ?????學??術??職業?????о??????北?? 李??諵??2003??????國??專?У體????師?????????質與組織??諾??о???δ?????碩 ?論???輔???學體??學????北?? 李?????2003?????????????質與組織??諾??組織????行為關聯????о?????國產實業
??設?????????為例??δ?????碩?論????????學??業??理學?????園??
林????2000??????力資???理滿??度??領導??態對員??????滿??度??о??????в???
縣??證???為例??δ?????碩?論???靜???學??業??理學?碩?????С?
林?????2003??????師?????質???????????質與組織??諾???關?о???δ?????碩? 論???國立????師範??學??業???????學???????? 林欽榮??2002??????力資???理???北??楊??? 林鉦棽????????2000??????力資?彈???略????與???變項??о???產業??理學報?? 國??????о?學報 ??83??

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國??С學??力資???理與??師?????????質關係??о? 2??1????103-125?? 林?????2004????國????學學У??力資???理運??與學УЧ??關係??о???δ?????碩 ?論???國立??????學????學?о???????義?? ??????2001??????力資???理??學У體?????略應?á???華體????15??2????8-16?? ??榮???1991??????力資?發????北??師??書??? ??榮???1995??????力資???理???北?????????? ??????1997??????力資?彈???略對離職率????率與?????????質?響??о?????
醫?為例??δ?????碩?論???國立?????學??力資???理?о??????????
??熾???2004a??????力資???理??????學У行????應?á?國???????157??72-78?? ??熾???2004b????學У??力資???理內?????構??學У行??雙?????30??1-15?? ???????2005????臺????國??С學??力資???理與學УЧ??關係??о???δ?????碩? 論???國立?北??立師範學?國??????????北?? ???銘??2004?????灣????????學學У??力資???理與學УЧ????關??о???δ????? 碩?論???輔???學????領導與發??о??????北?? 馬??賢??2002????國??С學??職??員對??力資???理實?現況??覺與態度??δ????? 碩?論???國立???師範學?國???????????С? 張??燦??1996??????略????力資???理???北??楊??? 張??輝??1999????學У????與行???????о????北??師??書??? 張?????2002????國??С學??師????價?觀???????????質與組織??諾關係??о???δ ?????碩?論???國立??東師範學?國??????о???????東?? 張聖???1996??????業????發??員????力資???理??о???δ?????碩?論???????師範??學????學???????? ??????2004?????遠??區國С??師?????????質??????壓力與組織??諾關係??о???
???????區為例??δ?????碩?論???國立??東師範學?國??????о???????東??
陳??聲??????立??2000??????國國??????????質經驗??о?????理評論??19??1????37-79?? 陳???1994?????????????質??????滿??與離職??願關聯???о????????產業專業??
員為例??δ?????碩?論???國立?????學??理??學?о?????????
陳棨???2006??????????國??С學學У??力資???理??略與組織Ч??關係??о???δ?? ???碩?論???國立????師範??學??????? 陳??彌??2002????學У??λ??力資?開發???????????о?資訊??10??4????1-17?? 陳瓊??1994??????力資?規劃理論與????組織員額??簡??о??????????????為例??
??84?? ?? 21 ???2008???δ? 國???? ??????

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呂 ?? 靜 ?? 熾 ??
δ?????碩?論???國立??興??學????行?????????о???????С? 黃????2003??????力資???理???北?????? 黃????吳復???趙??Т??2001??????力資???理???北??國立???д?學?? 楊騰雲??2006????國??С學??力資???理Ч???量?標??構??о???δ?????碩?論??? ?北??立??????學國??????о??????北?? ??????2002????輪??對?????????質滿??度?響??о???δ?????碩?論???國立?? ???學??力資???理?о???????園?? 劉?????1995??????務??員?????????質?調???о???δ?????碩?論????立東???? 學????行??學?о???????С? 劉貴???2003?????????????質??о???????華電????區????為例??δ?????碩?論 ???東????學??????務碩???職專????С? ???傑??張順發??2004??????師?????????質與組織??諾關係??о??????師?學報?? 38??1????121-147?? 黎???棨2004????國??С學學У??λ課??發??????力資???理與??師?????氣關係?
?о???δ?????碩?論???國立?北??????學國??????????北??
盧?????2006??????????國????學學У??力資???理??學У組織變??與學УЧ??關係?
?о???δ?????碩?論???國立????師範??學????學????????
賴?????1999????輪????員?????????質與????適應關聯???о???δ?????碩?論??? 靜???學??業??理學?????С? 賴學???2001?????願??務??員?????????質?о???δ?????碩?論???國立???δ?學 ????行??學????北?? 閻?????2002????學У????力資?發?與??理???????о??????98??123-136?? 謝?????2004????????行??學???北?????????? 謝?????2001????國??С學??師對學У??力資???理?執行??Ч與?覺??組織??諾關係
??о???δ?????碩?論???國立?北師範學?國??????????北??
謝金??2003??????年?貫課??試辦??Ч?評???????????區國??С學??評結??????? ????理與?????о?學報??1??131-159?? 羅????張順發??2005??????師?????????質與組織??諾關係??о??????????區??立國??С學為例??國?????學報??1??309-337?? 國??????о?學報 ??85??

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???????
Ahamed, N. (1992). Quality of work life: A need for understand. Indian Management, 20(11), 29-33. Camarata, M. R. M. (1997). An empirical investigation of the effects of quality of work life and organizational citizen behavior on service quality. Unpublished doctoral dissertation, Virginia Common Wealth University, Richmond, Virginia. Cascio, W. F. (1998). Managing human resource : Productivity, quality of work life, profits. Boston : Irwin McGraw-Hill. Cascio, W. F., & Awad, E. M. (1981). Human resource management. New York: McGraw-Hill. Davis, L. (1981). The quality of working life. New York: The Free Press. Delamotte, Y., & Walker, K. F. (1974). Human of work and the quality of working life-trends and issues. International institute for labor studies bulletin, 11, 3-14. Dessler, G. (2000). Human resource management. Upper Saddle River, NJ : Prentice-Hall. Dowling, J. A., & Schuler, J. A. (1990). Human resource management in international firms. New York: McGraw-Hill. Efraty, D., & Sirgy, M. J. (1990). The effects of quality of work life (QWL) on employee behavioral responses. Social indicators research, 22(1), 31-47. Guest, R. H. (1979). Quality of work life-learning from tarrytown. Harvard Business Review, 57, 76-87 Gurses, A. P. (2005). Performance obstacles and facilitators, workload, quality of working life, and quality and safety of care among intensive care nurses. (UMI ProQuest Digital Dissertations Publication Dissertation No. AAT 3175496) Hackman, J. R., & Suttle, L. (1977). Improving live at work. Santa Monica, Calif : Goodyear. Jones, J. J., & Walters, D. L. (1994). Human resource management in education. Boston: Alyn and Bacon. Kalra, S. K., & Ghosh, S. (1984). Quality of work life : A study of associated factors. The Indian Journal of Social Work, 14(3), 12-13. Levine, M. F., Tylor, J. C., & Davis, I. E. (1984). Defining quality of working life. Human Relation, 37(1), 81-104.
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Louis, K. S. (1998). Effects of teacher quality work life in secondary schools on commitment and sense of efficacy. School Effectiveness and School Improvement, 9(1), 1-27. Magid, I., & Sidney, R. (1994). An examination of the antecedent of turnover propensity of engineers: An integrated model. Journal of Engineering and Technology Management, June, 10-15. Mitchell, W., & James, W. (1992). Influence of quality of work life on company and union commitment. Academy of Management Journal, 35, 439-450. Mondy, R. W., Noe, R. M, & Premeaux, S. R. (1993). Human resource management. New York: Eye on Education. Nadler, D. A., & Lawler, E. E. (1983). Quality of working life-perspectives and directions. Organizational Dynamics, Winter, 20-30. Payne, M. L. (2006). The path from an administrative to a strategic function: A comparative study of human resource managers' competencies. (UMI ProQuest Digital Dissertations Publication Dissertation No. AAT 3196759) Platonova, E. A. (2005). The relationship among human resource management, organizational culture, and organizational performance. (UMI ProQuest Digital Dissertations Publication Dissertation No. AAT 3201176) Richard, E. S. (2001) .Human resources administration: A school-based perspective. New York: McGraw-Hill. Robbins, S. P. (1978). Personnel: The management of human resources. New Jersey: Prentice-Hill. Robore, R. W. (1995). Personnel administration in education: A management approach. Needham Heights, MA: A Simon & Schuster. Schuler, S. E. (1990). Personnel and human resource management. Taipei: Haw-Tai. Shamir, B., & Salomon, I. (1985). Work-at-home and the quality of working life. Academy of Management Review, 10(3), 455-464. Smith, B. (1994). Teacher quality of work life according to teachers : The case of high schools. Dissertation, University of Minnesota. Smith, R. E. (2001). Human resources administration: A school-based perspective. New York: Eye on Education. Stein, B. A. (1983). Quality of working life in action: Managing for effectiveness. New York: 國??????о?學報 ??87??

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國??С學??力資???理與??師?????????質關係??о? American Management Associations. Tsui, A. S. (1987). Defining the activities and effectiveness of the human resource department: A multiple constituency approach. Human resource management, 26(1), 35-69. Ulrich, D., Brockbank, W., & Yeung, A. (1989). Beyond belief: A benchmark for human resources. Human resource management, 28(3), 311-335. Walton, R. E. (1975). Criteria for quality of working life. In Davis, L. E., & Cherna, A. B. (Eds.), The quality of working life (pp. 91-104). New York: The Free Press. Webb, L. D., & Norton, M. S. (1999). Human resources administration: Personnel issues and needs in education. Upper Saddle River, NJ: Prentice-Hall. William, B. C. (2000). The human resources function in education administration. U.S.A.: Merrill education. Yeh, Y. C. (2005). An investigation of the impact of leader-member exchange, team-member exchange on staff attitudes and perceptions for accounting professionals. (UMI ProQuest Digital Dissertations No. AAT 3185866)
????????2007 年 11 ?? 15 ?? ???????2007 年 12 ?? 17 ?? ????????2008 年 07 ?? 15 ??
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The study of the relationship between human resource management and teacher quality of working life in elementary school
Chia-Chiug, Lu Chi-Win Fun
Graduate Student, Associate Professor, Education Department of Education Educational Department of Educational Administration and Management Administration and Management National Hualien University National Hualien University
Abstract
This research was to explore relations between human resource management and teacher quality of working life in elementary school. Survey questionnaire was adopted in the process. Survey participants were selected from city and county elementary schools located in Taoyuan county, Hsinchu county and city, and Miaoli county, with a total sampling of 815. Out of 815, 733 data were collected and analyzed by SPSS for Window 10.0. Conclusions were made as followings: 1. Overall performance for elementary school human resource management was in general above the average level, and the aspect of??human resource maintenance??outranks the rest. 2. Overall teacher quality of working life was in general above the average level, and the aspect of??continual education and development??outranks the rest. 3. The teachers who were male, older, higher education background, senior, concurrently administrative duties show higher perception of school human resource management, 國??????о?學報 ??89??

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國??С學??力資???理與??師?????????質關係??о? 4. The teachers who were male, older, higher education background, senior, concurrently administrative duties show higher perception of teacher quality of working life. 5. There was positive correlation between human resource management and teacher quality of working life. 6. Teacher quality of working life can be predicted based on human resource management. According to the above conclusions, some suggestions were proposed for principals in elementary and the bureaus of education. Key words: elementary school, human resource management, quality of working life.
??90?? ?? 21 ???2008???δ? 國???? ??????

國??С學???資????與??師???????? ?質關係??о?

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